Welcome to Dolphin Discoveries Hilton Head! These Terms and Conditions govern your use of our website and the purchase of services and products offered by our company. By accessing our website and making a purchase, you agree to comply with these terms. Please read them carefully.
1. General
1.1. In these Terms and Conditions, “we,” “our,” and “us” refer to Dolphin Discoveries Hilton Head, and “you” refers to the user or customer.
1.2. By using our website, you represent that you are at least 18 years old or have the legal capacity to enter into a binding contract.
1.3. We reserve the right to update or modify these Terms and Conditions at any time without prior notice. It is your responsibility to review the terms periodically.
2. Website Usage
2.1. Our website is intended for personal, non-commercial use only. You may not use our website for any illegal or unauthorized purpose.
2.2. The content on our website, including but not limited to text, images, logos, and trademarks, is protected by intellectual property laws. You may not reproduce, distribute, or transmit any content without our prior written permission.
2.3. We strive to provide accurate and up-to-date information on our website. However, we do not guarantee the completeness, accuracy, or reliability of any information, and we reserve the right to modify the content at any time.
2.4. Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or availability of these websites. The inclusion of any links does not imply endorsement or association with the linked site.
3. Product and Service Descriptions
3.1. We strive to provide accurate descriptions and images of our products and services. However, we do not warrant that the descriptions or images are error-free, complete, or current.
3.2. All products and services are subject to availability. We reserve the right to limit the quantities of any products or services we offer.
3.3. Prices for our products and services are subject to change without notice. We shall not be liable to you or any third party for any modification, price change, or discontinuance of a product or service.
4. Ordering and Payment
4.1. To purchase our products or services, you may be required to provide personal information, including but not limited to your name, email address, and payment details. By placing an order, you represent that the provided information is accurate, complete, and current.
4.2. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel an order for any reason, including but not limited to product or service unavailability, errors in pricing or descriptions, or suspicion of fraudulent activity.
4.3. We accept various payment methods, as indicated on our website. You agree to pay all fees and charges associated with your order.
4.4. Upon successful completion of your order, we will send you a confirmation email with the details of your purchase. This email serves as proof of purchase.
5. Shipping and Delivery
5.1. For physical products that require shipping, we will make reasonable efforts to deliver them within the estimated timeframe. However, delivery dates are not guaranteed and may be subject to delays beyond our control.
5.2. You are responsible for providing accurate shipping information. We shall not be held liable for any delays or non-delivery due to inaccurate or incomplete information provided by you.
5.3. The risk of loss or damage to the products passes to you upon delivery. Please inspect the products upon receipt and promptly notify us of any issues or damages.
5.4. International shipping may be subject to additional customs duties, taxes, or fees imposed by the destination country. You are responsible for paying these charges, and we recommend checking with your local customs office for more information.
6. Returns and Refunds
6.1. We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, please contact us within [number of days] days of receiving your order to request a return or refund.
6.2. To be eligible for a return or refund, the product must be unused, in its original condition, and in the original packaging. We reserve the right to refuse a return or refund if the product does not meet these criteria.
6.3. Return shipping costs are the responsibility of the customer, unless the return is due to our error or a defective product. We recommend using a trackable shipping method to ensure that the returned product reaches us.
6.4. Refunds will be issued in the original form of payment, excluding any shipping charges. Please allow [number of days] days for the refund to be processed and reflected in your account.
7. Limitation of Liability
7.1. To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.
7.2. In no event shall our total liability, whether in contract, warranty, tort (including negligence), or otherwise, exceed the amount paid by you for the product or service giving rise to the claim.
8. Indemnification
8.1. You agree to indemnify and hold harmless Dolphin Discoveries Hilton Head, its directors, employees, and affiliates from any claims, losses, damages, liabilities, and expenses arising out of your use of our website or the violation of these Terms and Conditions.
9. Governing Law and Jurisdiction
9.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of [jurisdiction]. Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts in [jurisdiction].
10. Severability
10.1. If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.